Carol Kando-Pineda, Attorney, Consumer & Business Education, FTC

Moving can be daunting, but for millions of Americans, the biggest relocation challenge might be related to their jobs: getting a professional license in a new state. The obstacles aren’t just paperwork and fees. Licensing requirements often vary from state to state so you might have to take...

Bridget Small, Consumer Education Specialist, FTC

The FTC has been cracking down on deceptive tech support operations that call or send pop-ups to make people think their computers are infected with viruses. Scammers ask for access to computers, then charge people hundreds of dollars for unnecessary repairs. In Operation Tech Trap , the FTC and...

Colleen Tressler, Consumer Education Specialist, FTC

Skimmers are illegal card readers attached to payment terminals — like gas pumps — that grab data off a credit or debit card’s magnetic stripe without your knowledge. Criminals sell the stolen data or use it to buy things online. You won’t know your information has been stolen until you get your...

Nat Wood, Associate Director, Consumer & Business Education, FTC

Here at the FTC, we’re known for getting things done on behalf of regular people. Unfortunately, sometimes scammers try to take advantage of our good reputation. The latest example: Some people have gotten an email that claims to be from Maureen Ohlhausen, the FTC’s Acting Chairman. But it’s not...

Andrew Johnson, Consumer Education Specialist, FTC

Before you head to the eye doctor, take 30 seconds to watch a new video from the FTC about your eyewear prescription rights. Federal law requires your eye doctor to give you your contact lens prescription after your fitting and your eyeglass prescription after your exam. And you don’t have to ask...

Jennifer Leach, Assistant Director, Division of Consumer and Business Education, FTC

You might have seen ads for companies that say they can reduce your debt – sometimes for cents on the dollar. All you have to do is pay them. But these offers are not always what they seem. Watch this video to see the story of Ms. Dorothy Council, an active 84-year-old from Philadelphia, and her...

Alvaro Puig, Consumer Education Specialist, FTC

Our new fotonovela, Talking about Scams , tells the story of Eva and her husband, Pablo, who learn how talking about a scam can help someone avoid falling for a scam. As the story illustrates, if you think you spotted a scam, it’s a good idea to tell somebody. Even if you’re not sure it is a scam,...

Sheryl Roth , Investigator, Office of Technology Research and Investigation, FTC

Identity theft can happen to anyone. I’m a fraud investigator, and I’d like to tell you about my identity theft. Knowing how to respond will help you if you ever have to recover your identity. My purse was stolen recently. Charges appeared on my credit cards before I even knew it was gone. I knew I...

Jennifer Leach, Assistant Director, Division of Consumer & Business Education, FTC

Score one for people on the Do Not Call list. It’s been eight years of tenacious litigation by the Department of Justice, the FTC, and the Attorneys General of California, Illinois, North Carolina, and Ohio against satellite TV provider Dish Network. But, earlier this week, the Court imposed a...

Nat Wood , Associate Director, Consumer & Business Education, FTC

Over the years, lots of rip-offs have been built around exotic “investment” strategies that were pitched as simple. Recently, the Securities and Exchange Commission and the Commodity Futures Trading Commission issued warnings about investment scams using “binary options” as a hook. Not familiar...

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