Picture this: It’s dinner time. The kids are screaming. Then the phone rings just as you sit down. It could be important, so you run through the toys to the phone. You answer, but all you hear is silence. After a few seconds, a recorded message reminds you that it may be time to have your carpets cleaned and they offer a great deal this month. Or you’ve won a trip. Or you can lower your credit card interest rate.

Does this sound familiar? Well, you’re not alone. We hear from many people about these robocalls. If the call is a message from someone selling something, and you haven’t given your written permission to get calls from that company, the call is illegal.

In fact, the FTC has stopped many companies from engaging in this illegal conduct. For instance, we just settled a case with USA Vacation Station because it made millions of illegal robocalls to sell vacation packages. Under the settlement, the company and its owner are banned from robocalling anyone ever again.  

Do robocalls bug you, too? If so, watch this video to learn more about them, and the steps you can take to help slow them down.