Carol Kando-Pineda, Counsel, Division of Consumer and Business Education, FTC
The Children’s Online Privacy Protection Act (COPPA) gives parents control over what information websites can collect from their kids and how they use and share that information. The FTC now proposes changes that would enhance those protections and aim to ensure that parents — not companies — are in charge. For instance, one suggested update would require targeting advertising to be off by default. Another would prevent companies from nudging...
Ari Lazarus, Consumer Education Specialist, FTC
Have you gotten a call about a prize for a contest you never entered? It might be a scam. We’ve been hearing about scammers calling to say you’ve won a boatload of money from Publishers Clearing House (PCH) through a multi-state lottery. They tell you to call a number and press 1 to learn more. If you don’t, you supposedly won’t get the money. What would you do?
Alvaro Puig, Consumer Education Specialist
When you order something online, you might get several emails or text messages about your order: Confirming your order. Telling you it shipped. Saying it's out for delivery. Notifying you about delivery. Did you know that scammers send fake package shipment and delivery notifications to try to steal people's personal information — not just at the holidays, but all year long? Here's what you need to know to protect yourself from these scams.
Carol A. Kando-Pineda , Counsel, Division of Consumer and Business Education, FTC
According to the FTC’s Consumer Sentinel, auto-related issues are in the top ten report categories for military consumers. Why would cars — or trucks or other vehicles — be such a problem for the military community? Servicemembers often need vehicles for transportation in and around military bases. They have a steady income, which is why they’re a particular target. And when younger personnel and those new to the service buy or lease a vehicle...
Ari Lazarus, Consumer Education Specialist, FTC
Scams can be hard to spot because they often look just like the real thing. That includes job scams. They crop up on real job sites, including places like LinkedIn. Scammers have even invited people to do things like 45-minute interviews, putting in the time so you let your guard down. So how do you tell a scam from the real thing?
Alvaro Puig, Consumer Education Specialist
QR codes seem to be everywhere. You may have scanned one to see the menu at a restaurant or pay for public parking. And you may have used one on your phone to get into a concert or sporting event, or to board a flight. There are countless other ways to use them, which explains their popularity. Unfortunately, scammers hide harmful links in QR codes to steal personal information. Here’s what to know. There are reports of scammers covering up QR...
Carol Kando-Pineda, Counsel, Division of Consumer and Business Education, FTC
Recently, the White House announced some initiatives the Administration is undertaking to improve the lives of the military and veteran communities. The FTC participates in several of these efforts, including the VSAFE task force that’s working to help veterans and their families avoid scams and other deceptive practices.
Colleen Tressler , FTC, Division of Consumer and Business Education
Trouble making car payments? Worried about repossession? Unexpected life events, like a job loss or drop in income, may affect your ability to pay your bills, including car payments. If you’re worried that you won’t be able to make your next car payment, take action as soon as possible. If you get behind on your payments, your lender could repossess your car — sometimes without warning. Read on to learn what to do. Contact your lender now. Don’t...